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Frequently Asked Questions
How does TextKit ensure compliance?
Our powerful compliance tools protects your business
- We are SOC Type II and PIPEDA certified by BDO and adhere to these regulations: Canada - DNC, TCPA, CPNI, CCPA, CAN-SPAM, CASL, PIPEDA
- Compliance filtering ensures that inappropriate language and content are flagged and blocked from being sent and received. By filtering inbound and outbound content, your team and customers are protected and can engage safely. Compliance filters can also be configured to adhere to your brand guidelines.
- Coaching tips allow you to understand why a word or phrase is flagged and ensures it is corrected before the message can be sent.
- Our DNC management tool helps you handle opt-outs automatically for the available communication channels (e.g. text message, calling) on a phone number level.
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