Latest Articles

How do I change a conversation status?
Learn how to change the status of a conversation
September 2, 2021
How do I know when a contact responds to me?
Learn where to find responses from your customers
September 2, 2021
How do I see account/customer details?
Having full context at your fingertips is powerful
September 2, 2021
Contact opt-out
To ensure compliance, it is important to opt-out contacts when requested
September 2, 2021
Organizing conversations with Categories
Categories help you stay on top of your conversations
September 2, 2021
Logging an activity
Capture key outcomes and interactions by logging an activity
September 2, 2021
Closing a conversation
Keep track of your conversations by closing those that are finished
September 2, 2021
How do I use a Message Template?
Save time and effort with Message Templates!
September 1, 2021